Important News about Port of Thoughts 2020!


Dear guests,

Unfortunately, we have to inform you that the Retail Summit – Port of Thoughts scheduled for 14 May 2020 has to be cancelled due to the current protection measures against the corona virus. In view of current developments, we believe that this is the only reasonable option to ensure the health of all concerned.  

We will, of course, keep you informed about a new date.

We ask for your understanding.


Your Port of Thoughts Team

Meeting Point Retail

The who is who of retail meets for Port of Thoughts in Hamburg

Excellent Speakers

Top speakers from the retail industry will talk about trends and challenges in retail business

Exclusive Locations

One of Hamburgs top locations is hosting Port of Thoughts in Hamburg


Digital tuning of traditional sales channels

As the title reveals, the focus this year was on traditional channels – the roots of retail. After years of concentrating almost exclusively on digital drivers of growth, the retail sector is now seeing a turnaround. Traditional retail channels like brick-and-mortar stores, leaflets and printed catalogues are enjoying a revival. And rightly so. “After all, a healthy tree needs two things: branches that reach up to the sun and grow higher, and roots that provide stability,” said Dr Jens Silligmüller, head of corporate development at the Eversfrank Group, in his descriptive welcoming speech.

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Legends & Rebels

The 4th “Retail Summit – Port of Thoughts. Legends & Rebels. Mastering the Art of Digital Breakthrough” took place in Hamburg on September 29, 2016. Speakers – well-known entrepreneurs, academics and trend researchers – and more than 350 representatives of the retail industry discussed the opportunities and challenges of digitization.

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The Digital Impact on Real Business

The future does not wait. And the digital future definitely doesn’t. Commerce also has to deal with the issue of digitisation – not with esoteric visions, but with concrete solutions that work in practice.

For this reason, this year’s RETAIL SUMMIT – PORT OF THOUGHTS will focus on the following question: Which solid feasible answers will commerce find to respond to the digital challenges?

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Channel-driven revolutions

“Has retail forgotten the art of trading?” – The ballroom of the Empire Riverside Hotel falls silent on this November morning at the “Port Of Thoughts” event in Hamburg. This was the question addressed by Prof. Björn Bloching PhD, a partner at Roland Berger Strategy Consultants, in his opening speech. Statistics impressively show a customer drift into e-shopping – sometimes more, sometimes less, varying according to the industry. In any case, it’s a figure of 15.8% in consumer electronics. The statistics also state that around 70% of customers are unsatisfied with brick-and-mortar business. The reasons: inadequate consulting, lacking expertise, waiting times.

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Data-driven innovations

Almost every company has a data warehouse and thus reserves of interesting and useful customer data. But only a very few companies are able to put this data to use for profile and in their day-to-day business. This includes primarily the right approaches as well as the right tools for implementation. Answers and inspiration to the question of how to handle Big Data were given at the Retail Summit 2013 in Hamburg.

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I think that we will see a combination of different forms. The multichannel or omnichannel ability will be the feature of the future both in communication and also afterwards in the processing of the transactions.
I consider it rather problematic to just talk about the digital aspect and understand it as purely technological. Instead, I think that it´s something much more profound and that this involves a genuine transformation of company culture and not an introduction of technology in some form.
Port of Thought? It´s the convergence of ideas, innovation in one room – coming from different sources. And to me that´s the meaning of Port of Thoughts.


    Fabian Nissen

    Marketing & PR – Eversfrank Group

    Tel.: +49 4832 608-487

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